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Dependent Verification with DependentIQ
Reduce benefit costs with AI-driven eligibility verification
Why Automate Dependent Eligibility Verification?
neligible dependents cost businesses millions of dollars in annual health plan expenses. Rather than implementing the usual cost-cutting measures (which employees are not fans of), dependent verification identifies those Ineligible dependents to save companies money.

Eligibility Verification Overview

Check out this overview of DependentIQ and learn how it eliminates manual HR work and unnecessary monthly premiums.

DependentIQ Demo Video

See our AI-powered, automated dependent verification tool, DependentIQ, in action with our free, on-demand demo video.

Explore Success Stories

Discover how a large public school system uncovered nearly $1M in savings by having PlanSource run their eligibility audit.
How Dependent Verification Works
Our dependent verification process includes two parts: an initial, full audit and automated, ongoing verification. The combination of our powerful AI/ML technology in DependentIQ with our suite of verification auditing services creates end-to-end eligibility management that your team never has to touch.
Initial Full Audit
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Our team performs a comprehensive audit of your entire covered workforce and manages the process end-to-end for you. We’ll identify all enrolled dependents, print and/or send verification letters, request and verify documentation, and remove any ineligible dependents.
Automated Ongoing Verification
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Our team performs a comprehensive audit of your entire covered workforce and manages the process end to end for you. We’ll identify all enrolled dependents, print and/or send verification letters, request and verify documentation, and remove any ineligible dependents.
DependentIQ Features

Configurable Document Request Rules

Determine what documents are required, by whom and when. Whatever your rules, DependentIQ automates the process of verifying eligibility at initial new-hire enrollment, open enrollment and life event changes.
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Automated Rule Enforcement at Enrollment

Build on top of our default rule sets to customize approval rules by document type, job role, seniority, employee population and more, so you can control the experience and where coverage is enacted.

AI-Powered Image Recognition & Review

DependentIQ uses advanced image recognition and AI/ML technology to automatically recognize and verify uploaded employee documents for eligibility requirements – providing instant results and eliminating 70% of HR admin intervention.
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Consolidated Work Queue for Document Review

View all verification activities and information from a single screen, including all manual document approval requests. Any custom required documents that can’t be automatically verified will appear here for easy, centralized approval.

Analytics Dashboard to Monitor Dependent Status

A simple and actionable verification dashboard combines all verification activities into a single view, including real-time savings calculations, so you have greater visibility into the status, KPIs and ROI of dependent verification services.

Built-in Employee Communications Templates


We’ll handle all communication with employees, keeping your HR team out of the weeds and out of uncomfortable interactions that could result in employee resentment, disengagement or negative culture impacts.
Overall, our dependent audit was a huge success and upon its conclusion, the savings to the district was 7x what was projected.

LISA STEED

Employee Benefits Supervisor, Grand Rapids Public Schools
Save money, improve compliance and minimize risk while still offering a competitive benefits package
Outsourcing dependent verification to PlanSource allows HR teams to cut back on costs without also cutting back on benefits or increasing co-pays.
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Reduce Costs

Reduce medical premiums for fully-insured plans and claims costs for self-insured plans
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Save-Time

Upfront verification provides faster feedback and eliminates the need to remove dependents later

Enforce Compliance

Improve compliance with your Summary Plan Descriptions (SPDs), HR policies and rules
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Minimize Risk

Reduce stop-loss exposure and litigation risk related to ERISA, Sarbanes-Oxley and other regulations
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Accelerate ROI

With DependentIQ, we’re able to cut average time-to-audit by 60%, helping you see cost savings sooner
Savings Calculator
How much could you save with automated dependent verification? Try our interactive calculator to see how an investment in DependentIQ can drive measurable impacts for monthly premium costs & HR time saved.
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